Industrial Metaverse (Mixed Reality)

Microsoft Remote Assist enables engineers to diagnose problems remotely from anywhere in the world. Multi-device support, including Hololens, Android and iOS makes it convenient for anyone on the site to start a real-time session with a professionally qualified engineer. The engineer can guide the person on the other end by interactively highlighting critical information on the call in real time step-by-step.

Using Microsoft Guides, employees can interact with components in real time while being guided step-by-step. Real-time hands-on learning makes this experience more memorable, hence allowing employees to pick up new skills at a faster rate.

A Digital Twin is the result of replicating a component or machine as a 3D model. Engineers no longer have to travel to the machinery to see what's going on - instead, they can view its digital twin and diagnose any problems from wherever they are in the world.



Users can explode the sub-assemblies to explore specific parts in more detail.

IoT Telemetry Integration is the process of capturing thousands of sensors’ data and feeding the real-time telemetry back to a visualisation platform such as the Digital Twin or Power BI dashboard.

Users can define different maximum / minimum thresholds for metrics such as frequencies, RPM’s, etc.

When a particular sensor reaches or exceeds the defined threshold, the user receives real-time alerts and on-going actions via emails or text messages.



Integrating the sensor data with predictive analytics enables machine learning models to forecast and find patterns in sensor data. This will help businesses to identify when components need replacing to minimise costly downtimes.